Your Voice, Amplified by Intelligent Automation

Transform customer interactions and streamline operations with our AI‑driven voice solutions—where seamless conversation meets measurable impact.

Voice is the most direct channel for human connection. At Secure‑IT, we combine advanced AI, machine learning, and years of industry expertise to create voice agent services that take inbound and outbound interactions to new heights.

Whether it’s automating restaurant orders, handling property management requests, or scheduling critical healthcare appointments, our solutions free up valuable human time while elevating the customer experience.

Curiosity fuels invention, and new ideas evolve into real‑world applications.

Transform customer interactions and streamline operations with our AI‑driven voice solutions—where seamless conversation meets measurable impact.

Restaurant/Food Services

Inbound
Takeout Food Orders
Inject to POS, Print Kitchen
FAQ
Reservations
Call Routing

Property Management

Inbound
Takeout Food Orders
Inject to POS, Print Kitchen
FAQ
Reservations
Call Routing

Facility Management

Inbound
Repair Requests
FAQ
Vendor Onboarding
Call Routing
Vendor Invoicing
Vendor AP Info
Client Status Updates
Outbound
Service Schedule and Changes
Vendor Dispatch
Vendor Compliance Requests
Client Status Updates
Client Satisfaction Surveys
Vendor Request for Bits

Financial Services

Inbound
FAQ
Call Routing
Program Eligibility
Loan Application Requests
Loan Officer Appointments

Auto Services

Inbound
Sales Vehicle Information Requests
FAQ
Call Routing
Service Department Scheduling
Outbound
Service Updates
Sales Updates

Medical

Inbound
FAQ
Services Descriptions
Call Routing
Forward to Medical Technician
Outbound
Schedule Registered Prospect Sales Calls

PDF/Image Data Extraction

Real Estate Leases

Problem

Corporate tenant of 1800+ US locations was incapable of effectively managing landlord responsibilities for building repairs across their occupied operations. Leases obligations and landlords varied by location making tracking manually impossible.

Solution
  • Scan Leases
  • Extract landlord/tenant lease obligations
  • Extract landlord notification details
  • Prepare landlord work type definitions
  • Integrate lease date to managing application
  • Create automation around inbound work request and assignment of responsibilities to landlords
  • Track landlord work obligations

Utility Cost Controls

Problem

Public company with 5000+ US locations had no comprehensive way to evaluate their electricity spend. Buildings varied by use, asset class and business unit.

Solution
  • Input client business units and site types
  • Scan utility invoices by site
  • Create data matrix
  • Prepare reporting format for data matrix
  • Ingest prior 12 months subject to client ability to do so
  • Collect 4 months of operating details
  • Prepare results from data collection to allow for procurement strategy

Mineral Rights

Problem

A large mineral rights company owning approximately 1M acres in rights desired to expand an additional 1M acres to their portfolio. Data analysts at the company were bogged down in archival pdf documents requiring large manual evaluation of documents which was labor and time consuming.

Solution
  • Intake of archival PDFs containing extensive mineral trade and rights data
  • Create matrix of key data desired to be collected and reported
  • Prepare results to mineral rights evaluation team